Challenges in community-augmented content

Downtown Seattle, Washington and the Bainbridge Island ferry.Image via Wikipedia

I read an article today on The Atlantic Online (“Weni, Widi, Wiki” by Wayne Curtis, read more below) about visiting Seattle using only “the hive mind of the Internet” for travel information. The writer found, as one might expect, many good, useful tips along with a good bit of information that was incorrect or out of date.

The article graphically (OK, well, digitally) illustrates the daunting challenge of getting maximum value from community-augmented content in a Local Information Utility (or Local Information User Community, as some might call it). Who will check it and keep it up to date so users don’t have to sort through all the debris?

Well, I guess you can read the rest yourself if you like. Gotta go.

read more | digg story


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